Website: https://mkulima.kalro.org/
Organization: Kenya Agricultural and Livestock Research Organization (KALRO)
Contact:info@kalro.org| P.O. Box 57811-00200, Nairobi, Kenya
1. Introduction
The KALRO Mkulima Portal (“the Portal”) is an online learning and knowledge-sharing platform managed by the Kenya Agricultural and Livestock Research Organization (KALRO).
This Privacy Policy explains how we collect, use, store, and protect personal information of users who access and interact with the Portal.
By accessing or using this platform, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of data to provide and improve our services:
a) Personal Information
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Full name
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Email address
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Phone number (optional)
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County/region of residence
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User role (farmer, researcher, extension officer, student, etc.)
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Login credentials (username and password)
b) Usage Data
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on the platform
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Course activity, progress, and completion status
c) Optional Information
When you voluntarily upload content, participate in forums, or submit feedback, we may collect additional information such as:
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Uploaded media (images, documents, or videos)
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Discussion posts and comments
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Survey responses or feedback forms
3. How We Use the Information
KALRO uses the information collected to:
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Create and manage user accounts
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Facilitate access to training courses and materials
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Monitor learning progress and generate reports
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Improve the quality, functionality, and relevance of the Portal
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Communicate updates, notifications, or learning opportunities
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Ensure system security, prevent fraud, and comply with legal obligations
4. Data Sharing and Disclosure
KALRO does not sell or rent user data.
However, information may be shared with:
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Authorized KALRO staff managing the Portal and related programs
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Partner institutions (universities, extension agencies, or donor-funded projects) supporting digital agricultural training
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Government bodies or regulators when required by law
All partners are required to handle your data in accordance with Kenya’s Data Protection Act (2019) and this policy.
5. Data Storage and Security
We implement strict administrative, technical, and physical safeguards to protect personal data against loss, unauthorized access, alteration, or disclosure.
Data is stored on secure KALRO servers and encrypted where applicable.
Access is restricted to authorized personnel only.
6. Cookies and Tracking Technologies
The Portal uses cookies to enhance user experience by:
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Remembering login sessions
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Customizing learning content
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Collecting anonymous usage statistics
You can disable cookies through your browser settings; however, this may limit some functionalities.
7. Your Rights
Under the Kenya Data Protection Act (2019), you have the right to:
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Access and correct your personal data
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Request deletion of your data (subject to institutional requirements)
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Withdraw consent for certain data uses
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Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your rights have been violated
Requests may be made via email to info@kalro.org
8. Third-Party Links
The Portal may contain links to external websites (e.g., KALRO Geoportal, YouTube, Moodle plug-ins).
KALRO is not responsible for the content or privacy practices of those external sites.
9. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law and institutional policies.
10. Policy Updates
KALRO may revise this Privacy Policy from time to time to reflect new legal, operational, or technological requirements.
Updates will be posted on this page with a revised effective date.
If you have any questions or concerns regarding this Privacy Policy or your data rights, please contact:
KALRO ICT Directorate
Email: info@kalro.org
Phone: +254 (0)20 4183301–20
Address: Kaptagat Road, Loresho, Nairobi, Kenya
